Shipping Policy

Shipping Policy


Shipping Costs


NSW/ACT/QLD/VIC/SA

$80 for each Nook set (includes 10 pieces).

$50 for each NooK Armchair.

$50 for each NooK Nest.

If you buy your NooK and Nest together, shipping is for the special price of $100 per set.

WA/TAS/NT

$120 for each Nook set (includes 10 pieces).

$75 for each NooK Armchair.

$75for each NooK Nest.

If you buy your NooK and Nest together, shipping is for the special price of $150 per set.

Extras

Shipping for all NooK Extras is included in the retail price!

Unfortunately though, due to the size of our amazing NooK boxes, it is necessary for us to charge a Rural or Remote Delivery Surcharge to some areas. Please review the information related to your postcode below.

 

Rural Shipping Areas

Due to the size of our large boxes and the cost of transport to Regional Areas, it is necessary for us to charge a Rural and Remote Shipping Surcharge to a limited number of Postcodes as below. The total shipping cost is $160 per NooK; $85 per Armchair and $40 per Extra to these regional and rural postcodes:

NSW - 2643, 2644, 2646, 2647, 2658-60, 2879, 2880

VIC - 3091, 3236, 3237, 3239, 3274, 3284-87, 3289, 3292-94, 3300-5, 3309-12, 3315, 3317-19, 3390-91, 3393, 3395-96, 3400-1, 3407, 3412-3415, 3419-20, 3423-24, 3488-91, 3494, 3496, 3498, 3500-2, 3505-7, 3509, 3512, 3685, 3687, 3697-99, 3723, 3730, 3886, 3888-92

QLD - 4406-8, 4410-13, 4454, 4659-60, 4662, 4671, 4673-4, 4676-8, 4694-5, 4697, 4699, 4703, 4712, 4715, 4800, 4802, 4804-5

SA - 5223, 5381, 5401, 5410, 5411-21, 5431-4, 5440, 5451-2, 5454-5, 5460-2, 5464, 5470-3, 5480-3, 5485, 5490-1, 5493, 5495, 5510, 5520-3, 5552, 5554-6, 5558, 5575-7, 5580-3, 5601-7, 5611, 5630-3, 5640-2, 5650-5, 5660-1, 5670-1, 5680, 5690, 5720, 5722-5, 5731

WA - Please contact us for all Regional Shipping quotes

TAS - 7020-24, 7050-5, 7170, 7212, 7307, 7310, 7320

NT - Please contact us for all Regional Shipping quotes

If you live in a rural location in QLD, SA or TAS not listed above, please contact us as we may need to assist with a custom shipping quotation.

 

Local Collection (Sydney only)

We offer local pickup from our Sydney Factory located in Cromer (2099). We are able to arrange collections during our Showroom hours of 10-2pm every Tuesday and Friday.

If you would like to collect your order and you live within 50km of our Sydney Factory, this option will be available to you at checkout!

You will be advised by email when your order is ready for collection, with full address details and any necessary COVID protocols. Your order will then need to be collected within 2 weeks.

 

Shipping Times

NooKs are hand made in our Sydney Factory and this exacting process takes time.

We ship NooKs according to the date range listed on your particular fabric choice. NooKs can ship any time during the time window, so please ensure you advise us if you are unable to receive before a certain date!

You will receive an order confirmation with all your order details. Please check them carefully and advise within 24 hours if there are any issues or if you need your NooK for a specific date.

You will receive an email when your NooK ships from our Sydney factory. This will have your tracking details so you can keep an eye on it on its way!

We are always looking to improve and we hope your shipping experience with us is seamless – if it isn’t what you expected, please drop us an email at info @ mynook.com.au!

 

What to expect on delivery

Your NooK will arrive to you in three big NooK boxes (80x25x80cm; 80x25x80cm; 80x40x50cm) ready and waiting to be played with straight away!

We do not Compress or Vacuum pack our NooKs as it damages the structure of the foam.

If you have bought NooK for Christmas or a Special Occasion – no worries, it will sit happily in its boxes ffffoooorrreeevvveer waiting to be played with! Just make sure you hide them well!

 

International Shipping Policy

Unfortunately the Global Shipping situation has deteriorated and the extremely high Fuel Surcharges coupled with Extreme Conditions surcharges make it currently unviable to offer international shipping. We are continuing to monitor this very closely and will announce any changes to the countries we can send to on our Socials.
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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